If the audio problem persists after reinstalling the driver, continue to the next step.
Restart the computer to reinstall the driver. In the Uninstall Device window, select Delete the driver software for this device, then click Uninstall.įigure : Selecting Delete the driver software for this device Right-click the sound device and select Uninstall. In Windows, search for and open Device Manager.ĭouble-click Sound, video and game controllers.
If you completed these steps and the latest driver was already installed, use the following steps to uninstall and then reinstall the driver: While you respond to that, here's what you need to do: If you haven't done it yet, use this link for steps on Performing a Hard Reset. As I understand the audio services aren't responding,ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
